Customers use-cases

  • We need to check how many tickets from clients were created/resolved today, who created them, who changed the description, or who added comments. That’s exactly what we expect from the Gadget.

 

  • "We've added a Weekly Status Update custom field and need our PM's/PO's to update that each week in preparation for a Friday report. This would allow the team to see at a glance which issues have the updates for the week and which are still needed."

 

  • "We need an activity feed that can be customized. Especially if there are dozens of people using the same JIRA project and we have certain projects we are implementing that share a JIRA project. Engineers are asking for this!"

 

  • "I have a saved filter that performs the following search which I'd like to monitor in an activity stream: project = "Project A" OR (project = "Project B" AND component = "My Component")"

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