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Deleted labels are still suggested in label field |
Sometimes deleted labels might be still suggested as recent labels. This is caused by Jira storing recently used labels in browser local storage. There is a ticket to fix this in Jira Issue tracker.
In the meantime, you can delete the local storage data from your browser:
It seems like you're encountering an issue where deleted labels are still being suggested in the label field within Jira. Here are some steps you can take to address this problem:
Refresh the Page: Sometimes, the issue might be resolved by simply refreshing the page in your browser. This can help clear out any cached data that might be causing the deleted labels to still appear.
Clear Browser Cache: Try clearing your browser's cache and cookies. Cached data might be causing the deleted labels to persist. Open Console → Application (or Storage in Firefox) → Local Storage. After that, find your Jira URL, right click and use Delete All popup to delete temporary data stored in your browser. After clearing the cache, reload the Jira page and see if the problem persists.
Check Project Configuration: Make sure that the labels you're trying to delete are not somehow still associated with the project configuration. Review the project settings in Jira to ensure that the labels have been properly removed.
By following these steps, you should hopefully be able to address the issue of deleted labels still being suggested in the label field within Jira.
Contact us: If the issue persists after trying the above steps, it may be a more technical problem with your Jira instance. In that case, it's best to reach out to to us for assistance. We can help diagnose the issue and provide guidance on how to resolve it.
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Field 'labels' cannot be set. It is not on the appropriate screen, or unknown |
When editing label name, you might get the above error. This happens when label is not in Create or Edit Screen. You can add label to those screen, and it should work as expected.
You can find screens from Project settings → Screens.create many label fields for different use cases: Project Phases , Feature Areas , Team Responsibility, Definition of Done (DoD), Definition of Ready, Acceptance Criteria or simple Select List .
In order to use label fields in a project level you should add them to the appropriate screens.
To check which type project you need help with, look at the bottom of your project’s left-hand sidebar: If you see an icon stating You’re in a team-managed project and Learn more menu items, you're in a team-managed project:
Select Project settings > Issue types > Search and add you colored label field
If you don't, you're in a company-managed project.
Select Project settings > Issues > Layout > Edit Issue Layout > Search and add your colored label field
Need help?
Please raise an issue in our Help Center in case of questions or to report a bug, we are here to support you.